Our people

  People landing
Our people at the heart of our journey

Sustainability is a key driver of employee engagement.

We believe that by continuously reinforcing our commitment towards the health and safety of our employees, by providing a work environment that is inclusive and by embracing diversity, we can truly operate our business more successfully.

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Diversity, Equity and Inclusion

Diverse group of employees in uniform walking in a train station
We are committed to providing a work environment that is truly inclusive, where the uniqueness of each person is valued, practices are fair and where everyone can reach their full potential.
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Governance and leadership

Defining quantifiable objectives to develop diversity and inclusion and ensure alignment with strategic priorities.

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Learning and development

Empowering leaders and employees through engaging training on diversity and inclusion and best practice sharing.

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HR policies and practices

Ensure HR practices and policies encourage a diversity and inclusion culture and reflect our diverse workforce.

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Raising awareness and communication

Communicate proactively on diversity and inclusion and provide employees with forums to express themselves.

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Develop our diversity and inclusion committee and ambassadors and engage in community events and advocacy.

Creating a culture of inclusion and belonging

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Providing learning opportunities and raising awareness on diversity, equity and inclusion (DEI) matters are integral to VIA Rail’s DEI strategy. An online hub is available to leaders and employees to provide them with tools and resources to increase their DEI awareness.

In 2023, VIA Rail also completed a self-identification survey to help better determine the level of representativity of our workforce and help offer programs and initiatives that truly meet the needs of employees. VIA Rail also supported the creation of six Employee Resource Groups formed by committed employees who share common interests. The groups represent their interests while supporting various organizational objectives.

Proactive safety culture

Two VIA Rail employees in safety gear in front of a train
A strong safety culture is at the heart of everything we do – whether in our maintenance centres, in our stations, on board our trains or in the communities where we operate. It is an integral part of our goal to achieve a zero incident, no-harm work environment.

Protect from retaliation or discrimination

Provide reporting mechanisms that protect against retaliation when reporting hazards, unsafe conditions, near misses and incidents.

  • Comply with laws and regulations

    Comply with or exceed applicable health, safety laws and regulations.

  • Reduce risks

    Address, manage, and reduce occupational and railway health and safety risks.

  • Maintain a health and safety management system

    Maintain an efficient and effective health and safety management system with clearly defined objectives and targets, and a strong focus on continuous improvement.

  • Consult and engage

    Consult and engage our employees and employee representatives to share perspectives, work together and learn from each other through strong collaboration.

  • Train our employees

    Offrir des formations appropriées et ciblées afin de susciter l’engagement et la responsabilisation de tous les employés et représentants.

  • Protect from retaliation or discrimination

    Provide reporting mechanisms that protect against retaliation when reporting hazards, unsafe conditions, near misses and incidents.

VIA Rail employee inspecting a train

Our safety management system

Our Safety Management System (SMS) provides the framework to implement our Health and Safety at Work Policy, and to deliver on our safety action plan. It includes the procedures, processes and responsibilities for safe railway operations in accordance with the SMS regulations under the Railway Safety Act put into effect by Transport Canada, the international ISO 45001 safety management standard, as well as industry best practices.

Our Environmental Management System for three of our maintenance centres follows ISO 14001 standard to ensure standard framework for tracking, evaluating and communicating.

Read our Health & Safety at Work Policy