2016 Completed Access to Information Requests

The following list contains summaries of completed requests. Requests focusing on personal information are not included.


Request number Summary of Request Disposition Number of pages disclosed

Nothing to report.


Runningrights costs paid to CN Rail for use of the York Subdivision in Ontario and components that go into the calculation for the running rights.
(Closed 2016-02-25)

All exempt 0
  1. Annual budget for 2011 to 2016;
  2. Annual expenditure for upgrades and maintenance of stock for each year including the amount spent on access improvements;
  3. Number of times between 2010-2011 and 2015-2016 that persons with disabilities could not buy tickets because the tie-down spot was filled;
  4. Number of cars on average to make up a train;
  5. How many non-wheelchair spots compared to wheelchair spots are there on an average train;
  6. The research VIA has done to assess what percentage of the population use a mobility aid and compare this percentage to the ratio of wheelchair to non-wheelchair spots;
  7. All documentation regarding the costs of making a tie-down spot;
  8. All research done regarding the feasibility of putting one tie-down spot per car and the cost of adding an additional tie-down spot;
  9. All information regarding feasibility of having two scooters stored in the tie-down spot; and
  10. Feasibility of making the protective bars in luggage storage area removable to facilitate storage of scooter there without the need to dismantle the scooter.

(Closed 2016-03-10)

All disclosed 11
  1. Records, reports, memoranda and correspondence from the period 2007 – present related to the Esquimalt & Nanaimo Railway line on Vancouver Island (“E & N Railway”) passenger services and the cessation of passengers services in 2011;
  2. Audit and inspection records related to the E & N Railway;
  3. Records related to any complaints made about the E & N Railway, any non-compliance orders issued to the operators of the E & N Railway, and any disciplinary actions taken against the operators of the E & N Railway from the period of 1996 – present;
  4. Records related to any VIA Rail plans to discontinue operations on the E & N Railway;
  5. Any service agreement(s) VIA Rail has in relation to the E & N Railway Corridor.

(Closed 2016-03-14)

All disclosed 1024

Electronic copies of records including incident reports and written or email communications related to train mechanical issues and/or delays heading to or leaving from Maritime provinces between February 1and February 23, 2016.
(Closed 2016-04-15)

All exempted 0
  1. A list of all charities or non-profits that have received funds from VIA Rail either as a cash donation or in-kind services, as well as the amount they received between January 1, 2011 to March 30, 2016.
  2. A copy of all emails, memos, notices, letters, etc., regarding the charitable donation/sponsorship program that VIA Rail maintains during January 1, 2011 and March 30, 2016.
  3. A copy of all emails, memos, notices, briefing notes, letters etc., regarding changes made/planed changes with regards to the charitable donation/sponsorship program that VIA Rail maintains during January 1, 2011 and March 30, 2016.

(Closed 2016-04-25)

Abandoned N/A

Data which shows “on-off passenger traffic” by month, by route, by station and by service class for the entire VIA Rail network during the periods FY 2013-2014, 2014-2015 and 2015-2016 (April 1-March 31).
(Closed 2016-05-05)

All exempted 0

Financial information about VIA Rail such as total budgetary allocation by federal government (annually), capital investment on rolling stock, maintenance cost for stations, salaries paid to officials/staff, management and unionized staff ratio, etc.
(Closed 2016-06-15)

Abandoned N/A

Information pertaining the Contract/Terms and Conditions that VIA Rail Canada Inc. entered into following the selection process initiated by VIA Rail’s request for Proposals (RFP) #2001105022 “Revenue Management Solution”. In particular, we request that the following details be provided:

  • Contract Start Date and End Date
  • Contract Renewal Options
  • Total Contract Price, including break down by :
    • Price of Implementation
    • Annual Reccuring Price
  • Service Level Agreement commitments

(Closed 2016-06-23)

Disclosed in part 21

From February 1, 2015, all documentation and correspondence including electronic communication regarding the publication Blacklock’s Reporter, also known as Blacklock’s, including use and distribution of content via the accounts maxime_dupont-demers@viarail.ca, and pamela_oleary@viarail.ca
(Closed 2016-07-11)

Disclosed in part 71

Ridership information from passengers travelling from Kitchener to Toronto from the past five years (2010 to 2015). This information may include, but not limited to the following:

  • Number of passengers along with number of passengers in each class;
  • Type of passengers (i.e. student, senior, adult, etc.);
  • Fare data (i.e. number of one way trips, round trips, number of rail passes)

(Closed 2016-07-14)

Disclosed in part 1

List of companies that have been used to purchased copy paper as well as toner by VIA Rail Canada, for 2015 (January to December) and 2016 (January to date), with the following information: vendor name and contact information, amount paid.
(Closed 2016-07-22)

Disclosed in part 1
  1. Documents, including any policy document(s), describing all current forms of support given to employees in your government institution to undertake volunteering outside of their day to day responsabilities.
  2. Documents containing the name, as well as the work title, telephone number, e-mail address and physical address, of the public servants coordinating your institution’s employer supported volunteer scheme.

(Closed 2016-08-05)

No records exist N/A
16-1609 All documents related to the proposal of grade separation at the Woodroffe Ave crossing in Barrhaven. In particular, the details and results of any assessments that were conducted (e.g. environmental, detailed safety, public consultations that were held and cost projections for both under and overpass separations).
(Closed 2016-08-12)
Disclosed in part 332
16-1610 Any and all information including but not limited to written, digital, printed, recorded, photographed, or any other means, including any material erased or deleted, held by, or ever held by VIA Rail Canada, VIA Rail Canada’s employees or agents in regards to an alleged violation(s) of the Canadian Rail Operating Rules, (including but not limited to Rule 42) of a VIA Rail train, on or about April 3, 2016 on the CN Rail’s Wainwright Subdivision in Alberta.
(Closed 2016-08-15)
Disclosed in part 96

Copy of the incident report, as prepared by VIA Rail Canada, together with the complete claim file, surveillance video and witness statements resulting from the September 23, 2015 incident.
(Closed 2016-09-01)

Disclosed in part 34

All records about a shooting outside of VIA Rail property in Bathurst, NB on Jan. 12, 2015. Please include but do not limit the response to – copies of security cameras footage or records that describe security camera footage that captured the shooting. Date range : Jan. 12, 2015 to Aug. 10, 2016.
(Closed 2016-10-17)

All exempted 0

Information about a train incident on April 4, 2016:

  • Complete Police TTCI date;
  • Complete vehicle data along with the power control module data;
  • The complete Transportation & Safety Board File.

(Closed 2016-11-16)

No records exist 0
16-1632 All arbitration cases heard by the Canadian Railway Office of Arbitration that involved VIA Rail since 2005.
(Closed 2016-12-19)
All disclosed 0