2025 Completed Access to Information Requests
The following list contains summaries of completed requests. Requests focusing on personal information are not included.
Year
Month
Request number
Summary of Request
Disposition
Number of pages disclosed
Year: 2025
Month: January
Request number: 24-2426
Summary of Request: Compile all arrival delays of all passenger trains on all VIA Rail lines, as well as the number of complaints received;
Provide a copy of any document or report listing the number of passenger train arrival delays on the Montreal - Halifax, Quebec - Windsor, Toronto - Vancouver, Winnipeg - Churchill, Jasper - Prince-Rupert, Sudbury - W/hite River, Montreal - Senneterre and Montreal - Jonquière lines;
Provide a copy of any document or report showing the number of breakdowns causing delay on the said lines, as well as any document listing the model/type of train/locomotive on which the breakdown occurred;
Provide a copy of any document listing the costs of meal coupons, snacks and other compensation offered to passengers whose trains have been delayed on VIA Rail routes ('Scenic Adventure Routes', 'Western Canada', 'Ontario-Québec' and 'Atlantic Canada');
Provide a list of the trains/locomotives used by VIA Rail each year, including the year they entered service and their total mileage/kilometres travelled; Provide the percentage of punctuality of VIA Rail trains, as well as the percentage target requested by the company;
Consider only the following periods: the years 2022 and 2023, and the interval from January 1 to September 20, 2024.
Provide a copy of any document or report listing the number of passenger train arrival delays on the Montreal - Halifax, Quebec - Windsor, Toronto - Vancouver, Winnipeg - Churchill, Jasper - Prince-Rupert, Sudbury - W/hite River, Montreal - Senneterre and Montreal - Jonquière lines;
Provide a copy of any document or report showing the number of breakdowns causing delay on the said lines, as well as any document listing the model/type of train/locomotive on which the breakdown occurred;
Provide a copy of any document listing the costs of meal coupons, snacks and other compensation offered to passengers whose trains have been delayed on VIA Rail routes ('Scenic Adventure Routes', 'Western Canada', 'Ontario-Québec' and 'Atlantic Canada');
Provide a list of the trains/locomotives used by VIA Rail each year, including the year they entered service and their total mileage/kilometres travelled; Provide the percentage of punctuality of VIA Rail trains, as well as the percentage target requested by the company;
Consider only the following periods: the years 2022 and 2023, and the interval from January 1 to September 20, 2024.
Disposition: All disclosed
Number of pages disclosed: 259